AI receptionist for home-service businesses
Turn missed calls into booked jobs.
Starkby answers the calls your team misses, qualifies the job, books confirmed appointments, and routes urgent callers — using the number you already have.
Johnson Plumbing
“Hi, you've reached Johnson Plumbing. I'm Ava, their AI receptionist. How can I help?”
Next step
Appointment confirmed
Tomorrow · 9:00 AM
If you don't answer, the next company might.
Your team can't answer every call while driving, working, helping another customer, or after hours. Starkby catches the calls you'd otherwise miss.
8:42 PM
52%
of inbound callers reached a person overall in Invoca's 2026 home-services benchmark.(Source: Invoca 2026 Home Services Call Conversion Benchmarks)
See what happens before the call ends.
Starkby doesn't just answer. It moves the call toward a real outcome.
Call result
Service identified
Water heater repair
Service area
St. Petersburg
Urgency
Same day
Caller information
Captured
Appointment
Tomorrow · 9:00 AM
Your team answers first. Starkby catches what they can't.
No new number for customers to learn. No change to your Google Business Profile. Use Starkby for missed calls, after-hours calls, overflow, or all inbound calls — you decide.
Normal call, nothing changes
AI that knows what it can — and can't — do.
Approved answers
Starkby uses the services, hours, service areas, policies, and answers you've approved.
Real availability
It confirms an actual available appointment before telling the caller they're booked.
Human fallback
If something isn't known, supported, or safe to answer, Starkby says so and gets a person involved.
Test before launch
Call it yourself. Ask weird questions. Try unavailable appointments. Nothing needs to reach a real customer until you're happy with it.
Not another generic voice bot.
Your receptionist uses your business name, services, hours, service area, booking rules, escalation rules, and greeting.
Receptionist name
Ava
Voice
Warm & clear
Greeting
“Hi, you've reached Johnson Plumbing. I'm Ava, their AI receptionist. How can I help?”
Your rules
Works with the tools that run your day.
Starkby checks real availability before confirming appointments and sends your team the call outcome immediately.
Built for businesses where a missed call can mean a missed job.
The questions change by trade. The job stays the same: understand why they're calling and get them to the right next step.
Every call. Already organized.
No transcript digging required. See who called, what they needed, what Starkby did, and what happens next.
Calls
John Smith
HVAC Repair · 2m 41s
Summary
AC stopped cooling this afternoon. Customer is inside the service area. Appointment booked Friday at 10:00 AM.
Actions
Appointment booked ✓
Simple coverage for the calls you can't answer.
Same core receptionist. Higher plans support more volume and more complex workflows. Self-setup is included at no extra cost.
Want us to configure it with you instead? Concierge Setup is available for a one-time $299.
Essential
200 minutes / mo · $0.40/min overage
- ✓AI answering
- ✓Missed / after-hours / overflow
- ✓Lead qualification
- ✓Appointment booking
- ✓Transfers
- ✓Summaries + transcripts
Growth
500 minutes / mo · $0.35/min overage
- ✓Everything in Essential
- ✓More minutes
- ✓Advanced routing
- ✓Expanded integrations
- ✓Multiple alert recipients
Scale
1,000 minutes / mo · $0.30/min overage
- ✓Everything in Growth
- ✓Multi-location
- ✓Advanced workflows
- ✓Team controls
- ✓Priority support
Overage beyond your plan's minutes is $0.30–$0.40/minute depending on your plan.
Not ready to buy? Hear Starkby on your business first.
Build free demo
Built and supported in St. Petersburg, Florida
AI built around how your business actually works.
Starkby isn't a generic answering script. Each receptionist is configured around your services, policies, booking rules, and escalation paths.
Axel Alwan · Founder, Starkby
A few things people usually ask.
Can I keep my current business number?
Yes. Starkby runs behind the number you already use -- nothing changes on your website, trucks, or Google Business Profile.
What happens when my employees answer the phone?
Nothing -- Starkby only picks up the calls your team doesn't: missed, after-hours, overflow, or all of it, whichever you choose.
Can Starkby actually book appointments?
Yes, against your real connected calendar. It confirms actual availability before telling a caller they're booked.
What happens if Starkby doesn't know an answer?
It says so and takes a message or gets a person involved, instead of guessing.
Can urgent calls reach a real person?
Yes. Emergency or high-value calls can be transferred straight to your team based on rules you approve.
How long does setup take?
A demo is ready in about a minute. Full setup and configuration review is typically same-day.
Can I listen to calls and read transcripts?
Yes, every call includes a recording, transcript, and summary in your dashboard.
What happens if I exceed my monthly minutes?
You're notified before you reach your included minutes, and overage is billed at your plan's per-minute rate.
Does Starkby record calls?
Yes, recording is part of how calls are reviewed and summarized -- see our security page for details.
Do I have to sign a long-term contract?
No, plans are month-to-month.
Let Starkby answer one call before you buy anything.
Paste your website. We'll build a temporary receptionist around your actual business so you can hear it for yourself.
Prefer to call?
Call the live demo · (727) 866-4507