AI call coverage for local service businesses
Stop losing good calls to voicemail.
Starkby answers when your team can't, after hours, when everyone is busy, or when nobody picks up. Your AI receptionist uses the business facts and rules you approve to capture leads, answer common questions, book confirmed appointments, and get a person involved when needed.
Keep your existing business number. You choose when Starkby answers.
A good caller can still arrive at the worst possible time.
Your technician is on a job. The office is already on another line. It's after closing. Someone lets the phone ring, reaches voicemail, and decides what to do next. Starkby is built for that gap, not to replace the people already doing the job.
52%
of inbound callers reached a person overall in Invoca's 2026 home-services benchmark.
Source: Invoca 2026 Home Services Call Conversion Benchmarks
Turn the call into a clear next step.
Depending on the rules you approve, Starkby can capture a new lead, ask qualification questions, transfer the caller, request an appointment, book when the connected system confirms availability, or notify your team to follow up.
Lead captured
A new caller's details are collected and waiting in your dashboard.
Caller qualified
The service, location, and urgency your team needs are already answered.
Appointment confirmed
Booked only when your connected calendar actually confirms it.
Human reached
Urgent or high-value calls are transferred straight to the right person.
Follow-up needed
Flagged for your team when a call needs a person to close the loop.
Question safely deferred
Starkby says so instead of guessing, then takes a message.
How it works
From missed calls to captured leads in three steps.
Starkby covers what you can't
It runs behind your existing number for after-hours, overflow, and no-answer calls. Your team keeps answering exactly as they do today.
It qualifies and books
It collects the details your team needs, checks real availability, and books the appointment or routes urgent calls to a person.
You get every lead
Caller details and a clean summary land in your dashboard the moment the call ends. Nothing slips through the cracks.
Your receptionist. Your name, voice, and rules.
Call them Ava. Call them Alex. Call them “Front Desk.” Or don't give them a name at all. Choose a voice, pick a tone, review the exact greeting, and hear it before you activate anything.
Starkby is the platform. Your receptionist belongs to your business.
Hear the greeting →Sample configuration
Name
Ava
Voice
Calm & professional
Greeting
“Hi, you've reached Johnson Plumbing. I'm Ava, their AI receptionist. How can I help?”
Decide what your receptionist knows, and what it should never guess.
Approve your services, service area, hours, FAQs, pricing statements, qualification questions, booking rules, and escalation rules. If an answer has not been confirmed, Starkby should say so instead of making one up.
Default when it doesn't know
“I don't have a confirmed answer for that, but I can take your details and have the team follow up.”
Test it before a real customer does.
A receptionist should not go live just because a setup form was submitted. Starkby checks normal calls, unknown questions, unsupported services, bookings, transfer failures, emergencies, and tool failures before you approve real-call routing.
Want to push harder? Try to break your receptionist before your customers can.
Built first for businesses where a missed call can become a missed job.
The questions are different for every trade. The job is the same: understand why they're calling and get them to the right next step.
Fits into the day you already run.
Connect the calendar your team already uses. Starkby should move the call forward, not create another inbox to check.
See integrations →Coverage that grows with your call volume.
Build and test your receptionist first. Choose a plan before Starkby starts handling real customer calls. Self-setup is included at no extra cost.
Want us to configure it with you instead? Concierge Setup is available for a one-time $299.
Essential
200 minutes / mo · $0.40/min overage
- ✓AI call answering
- ✓No-answer, after-hours & overflow coverage
- ✓Lead qualification
- ✓Appointment booking
- ✓Live transfers
- ✓Call summaries & transcripts
- ✓One business number
Growth
500 minutes / mo · $0.35/min overage
- ✓Everything in Essential
- ✓More included minutes
- ✓Advanced routing rules
- ✓Expanded calendar & integration options
- ✓Multiple alert recipients
- ✓Guided setup review
Scale
1,000 minutes / mo · $0.30/min overage
- ✓Everything in Growth
- ✓Multi-location / number support
- ✓Advanced CRM workflows
- ✓Team controls
- ✓Priority configuration support
Overage beyond your plan's minutes is $0.30–$0.40/minute depending on your plan, but most businesses stay comfortably within their plan.
Control the calls before you trust them.
Starkby is designed so important behavior is visible: what information is approved, when calls are covered, what actions are allowed, whether recording is enabled, where calls escalate, and whether the receptionist passed its launch checks.
Meet the founder
A real person builds it. Your AI never misses a call.
I'm Axel, founder of Starkby. I've spent two decades building software, including LLM and automation work at Verily (a Google company). Now I bring those same AI tools to local businesses, minus the enterprise price tag.
You get a real person who designs your receptionist, tunes it to your business, and stands behind it. Your customers get an AI that picks up every time, day or night. When something needs a human, you get me, not a support ticket.
Axel Alwan · Founder, Starkby · St. Petersburg, FL
Request a callback
Drop your details and our AI will call you back to walk through pricing and answer your questions. Transparent, upfront, no pressure.